At HOME IMPROVEMENTS LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or communications, including SMS.
1. Information We Collect
When you visit our website or communicate with us, we may collect the following personal information:
- First Name
- Last Name
- Email Address
- Phone Number
- Project Type or Inquiry Details
This data is typically collected through contact forms, service quote requests, newsletter sign-ups, or customer support messages
2. How We Collect Your Information
We collect your information when you:
- Fill out any form on our website
- Request a quote or consultation
- Contact us via phone, email, or chat
- Subscribe to receive SMS or email updates
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and service requests
- Provide estimates, invoices, or updates related to your project
- Send confirmations, service reminders, and status notifications
- Share promotions, seasonal offers, or important announcements (only if opted in)
All SMS messages include clear opt-out instructions (e.g., reply STOP).
4. SMS Consent and Opt-Out
By submitting your phone number through our website, you consent to receive SMS communications from HOME IMPROVEMENTS LLC regarding services, appointment reminders, project updates, or special offers. Message frequency may vary. Standard message and data rates may apply.
You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We may use trusted third-party services (such as email marketing or SMS platforms) to manage our communications. These providers are contractually obligated to keep your data secure and confidential.
6. Data Security
We implement reasonable technical and administrative measures to safeguard your data from unauthorized access, misuse, or disclosure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your data
- Ask us to delete your information
To exercise these rights, please contact us using the details provided below.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:
HOME IMPROVEMENTS LLC
📍 5435 Hardee St, Naples, FL 34113
📞 +1 (557) 885-1558
📧 mail@homeimprovementroyaloak.com